by Jeff Bliel | Nov 15, 2013 | Advice and knowledge
Because of the business potential, and safety risks, that are present during the Black Friday weekend, communication among your staff is more important than ever. Almost like planning for a big game, you should have regular staff meetings leading up to Black Friday. ...
by Jeff Bliel | Nov 13, 2013 | Advice and knowledge
In planning for the Black Friday onslaught, store management personnel must implement a strategic plan which, at its core, answers these questions: How do you want customers to line up outside the store (prior to the store’s opening)? In what order will customers...
by Jeff Bliel | Mar 27, 2013 | Advice and knowledge, Blog, General news
Several recent industry reports and surveys tracking self-service trends have seen a jump in the use of automated self-services. According to an infographic compiled by 1-to-1 Media, “Self-Service is a growing global trend that’s helping customers to get the optimal...
