Staff Training Key to Black Friday Success

Because of the business potential, and safety risks, that are present during the Black Friday weekend, communication among your staff is more important than ever.  Almost like planning for a big game, you should have regular staff meetings leading up to Black Friday. ...

Pre-Planning Black Friday Crowd Management

In planning for the Black Friday onslaught, store management personnel must implement a strategic plan which, at its core, answers these questions: How do you want customers to line up outside the store (prior to the store’s opening)? In what order will customers...